This session is designed for all children 15 under and those who need to be accompanied by parents/carers. The session entertainment will reflect this. Who can go? Any children aged 15 and under Parents/Carers who want to bounce with their kids are welcome to purchase a ticket to join them in this session. Special Rules? Every attendee, both children and parents/carers, requires a paid ticket to enter the event. Children aged 3 and under must be accompanied by a paying parent/carer with their own ticket

This session caters for anyone aged 16 and over and the entertainment reflects this. Who can go? Anybody aged 16 or over but any age can come. Who can’t go? ANYBODY CAN ATTEND JUST BE MINDFUL ITS AN ADULT SESSION SO ENTERTAINMENT WILL REFLECT. Special Rules? Everyone MUST behave like an overgrown child!

Please arrive in advance of your session start time with your QR code printed or ready to show on your phone. This can be found on the ‘go to your tickets’ link of this email. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time.

Showing up late to your session will not prohibit you from being able to enter, however your 3 hour session will not be extended further than the original ending time.

Anyone aged 0-100 is welcome! For convenience we’ve split each session into different recommended age groups. ‘ FAMILY SESSIONS ’ are exclusively for parents/carers with children aged 3 and under (ages 0-3). ‘FAMILY SESSIONS’ are also for kids aged 7 and under (ages 0-7). Their parents/carers can join them too although they will also need to buy a separate ticket. Big kids have the same rules but for children aged 15 and under (ages 0-15). ‘Adult Only Sessions’ are open to anyone aged 16 and over. Therefore it will be catered for an older crowd. Please read the ‘Session Types’ menu above for a full list of ticket details and rules.

No. Only children aged 3 and under must be accompanied into the inflatables by a paying parent/carer with their own ticket.

Yes, Simply purchase an additional ticket to the same session/time slot that your kids are attending. For safety we do require that any kids 3 & under are accompanied into the inflatables by a paying parent/carer with their own ticket.

Only on the Adult Only Sessions where everyone must be aged 16 or over. At every other session there is only an upper age limit, not a lower age limit. This is to avoid splitting families up who have children with varying ages. However, we do ask parents/carers to be mindful of the potential hazards associated with allowing their smaller children into a session designed for older children. We run a safe event and we have multiple staff working throughout our event to ensure safety and good behavior. .

Our SESSION pass gives you 3 full hours to experience our ALL unique attractions. There will also be plenty seating, shaded areas and food vendors for those who want some downtime, and spectators who want to kick back and watch the fun unfold.

Socks must be worn at all times on the inflatables. You may also want to bring spares so you can change into a clean pair after the event, and flip flops/crocs for getting between the inflatables. Please keep an eye on the weather and dress appropriately. If the sun is out we suggest wearing knee or full-length pants to minimize exposed skin and sunburn. Light/thin activewear rather than jeans will keep you cooler and give you the most flexibility on the inflatables. Sun visors, sunscreen and extra refreshments are also recommended items to pack. The inflatables might be a little wet if there has been rain, or from morning dew at our morning session.

If you are unable to find your child please contact a member of staff who will be able to issue a “Lost Child” alert via our radio system. Our staff may ask for some details such as a description of your child, what they are wearing, and where they were last seen. Once the alert has been broadcast and the child has been found, they will be escorted to the Parent & Child Meetup Point where they can be reunited with a parent or guardian.

While it won’t be possible to spectate on what’s going on inside the event without a ticket. Ticket is required to enter the grounds. We’ll have various food vendors and plenty seating available. For safety we do require that any kids 3 & under are accompanied into the inflatables by a paying parent/carer with their own ticket.

MEGA BOUNCE LAND is a rain or shine event and we won’t let some light rain stop the fun. We recommend checking the local weather report in advance of your session and dressing appropriately. The safety of our customers and staff comes first and in the case of thunderstorms, heavy rain, strong winds or other adverse weather conditions that would pose a risk we reserve the right to postpone, reschedule, cancel or alter elements of the event or individual sessions. We keep a close eye on the weather ahead of our events and will communicate any changes as soon as we can to ticket holders via email, sms, and on the Facebook event page.

MEGA BOUNCE LAND event is an outdoor event that takes place mostly during the summer months. Therefore, on sunny days, we advise all participants to dress appropriately, stay hydrated and apply sunscreen. We have dedicated shaded areas throughout the site.

To guarantee your spot we recommend purchasing in advance online Here. Sessions do often completely sell out in advance of the event. If a session is sold out online this means it is full. No more tickets will be available on-site on the day.

All sales are final, and we cannot refund tickets unless a refund is due in accordance with our weather & date change policy which is detailed here. All purchasers are asked to agree to this policy during checkout. To avoid disappointment we recommend checking your calendar and selecting the date and time of your visit carefully.

If you have access to a printer we recommend printing your tickets as this will speed up your check in process, but as long as you can show your email receipt or tickets on your phone you will be good to go!

Tickets are non-transferable and can only be used by those named on the tickets. If you would like to transfer your tickets to someone else you first need to contact us so we can update the tickets to reflect those who will be attending. You can do this by sending us the details of the changes required, along with the location you will be attending, and your booking number (which can be found in your booking confirmation email) Once we have updated your tickets we will resend them to the email address you used when placing the order. If you would like the contact email or the phone number updated please let us know as both are used to communicate any important event day announcements.

If your event has been cancelled or postponed you will have received an email outlining your options. If one of those options allowed you to request a refund, rest assured that we are working through these and will notify you when the refund has been processed. If you chose to keep your tickets, new tickets for the rescheduled date will be issued soon.

We aim to have food and beverage vendors.

For more details on volunteering, please email MBLOFUSA@gmail.com